Customer Review from Ms. Ear Kim Lam (Vietnamese-Australian)

Introduction: Ms. Ear Kim Lam, a customer from Australia, had the opportunity to return to Vietnam to visit her family and explore the beautiful landscapes of her homeland. In addition to her trip, she also took the opportunity to receive dental treatment in Vietnam.

Condition: The customer shared that she had lost all her teeth in the lower jaw, making it very difficult to eat. Due to the long-term loss of many teeth in her lower jaw, she had been shifting all her chewing force and food to her upper jaw, which caused significant wear on her front teeth.

Services used by the customer: Ms. Kim Lam decided to have 4 implants placed in her lower jaw and 2 implants in her upper jaw, for a total of 6 implants. She also chose to have crowns placed on both jaws.

How the customer found out about Đại Nam Dental Clinic: Ms. Kim Lam mentioned that she was introduced to Đại Nam by a family member, who recommended the clinic for its excellent service. Her brother had previously had Veneer crowns placed at Đại Nam, and after seeing the stunning results, she decided to undergo similar treatment.

The medical team at Đại Nam: Ms. Kim Lam shared that the doctors at Đại Nam were very professional, patient, and attentive to her concerns and desires. She felt that the doctors were caring and that she was very satisfied with the treatment methods provided.

Surgical process: The customer mentioned that the treatment process was very safe, and comfortable, and left minimal scarring.

Post-surgery results: In the initial days after the procedure, there was some mild discomfort due to the anesthesia wearing off, but no other symptoms. After about 6 months, everything stabilized, and she was able to return to her normal daily activities without worry and comfortably eat all the foods she enjoyed.

Customer’s feedback: Ms. Kim Lam expressed her complete satisfaction with the services at Đại Nam. Everything was excellent, from the attentive and caring customer service staff to the highly skilled and dedicated doctors. She felt well taken care of throughout her treatment.